FAQ

Xbijje FAQ —
All Questions Answered right here

All your questions about Xbijje, answered in one place. From registration to deposits, withdrawals, bonuses, and games — get the full details here.

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For quick assistance,

If you can't find an answer, contact Xbijje's 24/7 live chat support. Assistance is available in Bengali.

Help Center

At Xbijje, Getting Help Simple

You will find answers to all kinds of questions in our FAQ section. For anything not covered, our support team is always ready to help.

Registration & Login

Find answers here to all questions about creating an account, logging in, resetting your password, and verifying your account at Xbijje.

Deposits & Payments

Learn how to deposit via mobile banking, e-wallets, and bank transfer — plus solutions to common issues.

Withdrawal Process

Find out how quickly you can receive your winnings from Xbijje, how to submit a withdrawal request, and how to resolve any withdrawal issues.

Bonuses & Promotions

Everything you need to know about welcome bonuses, daily cashback, reload bonuses, and VIP rewards — all in one place.

Games & Platform

Common questions about Live Casino, Sports Betting, slots, the game lobby, and mobile access guide.

Security & Privacy

Learn more about account security, 2FA, personal data privacy, and responsible gaming.

Need Support?

Xbijje live chat is available 24 hours a day, 7 days a week.

Account & Login

To create an account at Xbijje, you need an active mobile number or email address. The registration process takes just 3 minutes. You must also be at least 18 years old. Make sure to provide accurate information during registration, as identity verification may be required at the time of withdrawal.

If you are having trouble logging in, check the following first:
  • Make sure your password is correct — check that Caps Lock is turned off.
  • Clear your browser cache and cookies.
  • Try using incognito or private browsing mode.
  • Check that your internet connection is stable.
If that still doesn't work, use the "Forgot Password?" option or contact support.

On the login page, click the "Forgot Password?" link. Enter the mobile number or email address used during registration. An OTP code will be sent — use it to verify your identity. Then set a new password and log back into Xbijje. The entire process takes under 2 minutes.

No. Under Xbijje's rules, each person may only open one account. Creating multiple accounts may result in all accounts being closed and balances forfeited. Keep your main account secure.

Yes, but you will need to contact the Xbijje support team. For security reasons, information can only be updated after your identity has been verified. Submit your request via Live Chat or email.

Deposit

Deposits at Xbijje can be made through several payment methods:
  • Mobile Banking: Through popular mobile banking services in Bangladesh.
  • E-wallets: Through various e-wallet services.
  • Bank Transfer: Direct bank-to-bank transfer available.
  • Cryptocurrency: Certain crypto options may also be available.
All updated options are available on the Deposit Page.

Deposit limits may vary depending on the payment method. The minimum deposit generally starts from BDT 300. The maximum limit depends on your account tier and chosen method. For accurate details, Deposit Page here.

In most cases, deposits are credited instantly — within just a few seconds to 2–3 minutes. Bank transfers may take a little longer. If more than 30 minutes have passed, please contact support.

Xbijje itself does not charge any additional fees on deposits. However, your payment service provider may apply a small transaction fee. Check your payment provider's charges before making a deposit.

Withdraw

Withdrawals are typically processed within 15 minutes to 24 hours of submitting a request. Mobile banking and e-wallets offer the fastest payouts. Bank transfers may take 1–3 business days. VIP members receive priority processing.

Yes. Before your first large withdrawal, Xbijje may verify your identity. You will typically need to provide a copy of your national ID or passport. This is done for your security — it is an essential step in keeping your account protected.

If your withdrawal is stuck, log in to your account and check your transaction history first. If it shows as "processing", wait a little longer. If more than 24 hours have passed, contact live chat support and provide your transaction ID.

The minimum withdrawal at Xbijje generally starts from BDT 500, though this may vary depending on the payment method. For the most up-to-date information, Withdrawal Page here.

Bonuses & Promotions

A welcome bonus is available to all new registrations at Xbijje. An additional bonus is credited on your first deposit. Special free spins and cashback offers may also be available for new members. To see the latest offers, Register।

Each bonus comes with its own wagering or rollover requirements. Typically, the bonus amount can be withdrawn after placing bets a specified number of times. Read the terms and conditions carefully before claiming any bonus. For more details, Terms and Conditions Visit the page.

Cashback at Xbijje is based on your daily gaming activity. A set percentage of your net losses from the previous day is credited to your account the following day. The cashback rate may vary depending on your account tier and VIP level.

Reload bonuses are available on specific days or during promotional periods. They may not be applied automatically to every deposit. Check the promotions page regularly and keep Xbijje notifications enabled so you never miss an offer.

Games & Platform

Xbijje offers an extensive game collection:
  • Live Casino: Live baccarat, roulette, blackjack, and poker.
  • Sports Betting: Cricket, football, tennis, and more.
  • Slot Games: Hundreds of slot machine games.
  • Table Games: Classic card and dice games.
View all games Game Lobby Visit.

Absolutely. Xbijje is fully mobile-optimized. You can play easily on both Android and iOS devices using Chrome, Firefox, or Safari — no separate app needed for the full experience.

Yes. Xbijje's Live Casino Available 24 hours a day, 7 days a week. Tables with dealers in Bengali or English are available for Bangladeshi players. A stable internet connection is all you need.

Start by checking your internet speed. Close any other browser tabs. Clear your browser cache and reload the page. If the issue persists, try a different browser. If none of that helps, contact support — they will resolve it quickly.

Security & Privacy

Yes. Xbijje uses SSL encryption to keep all data secure. Your personal information is never shared with third parties. To learn more, Privacy Policy Read more.

Log in to your account and go to the Settings or Security section. You will find the option to enable 2FA there. It can be set up via OTP to your mobile number or through an authenticator app. Enabling 2FA keeps your account significantly more secure.

Change your password immediately and notify Xbijje support. You may request a temporary account lock. Log out of all devices. For future security, enable 2FA and use a strong password.

Xbijje takes responsible gaming very seriously. Features like deposit limits, self-exclusion, and cooling-off periods are available. To learn more, Responsible Gaming Visit the page.

Need Help?

If you can't find an answer, Contact Us

The Xbijje support team is available 7 days a week, 24 hours a day to assist you.

Live Chat

Get the fastest help via Live Chat. Average response time is just 2 minutes. Chat in Bengali.

Email Support

For detailed issues, send us an email. You will receive a reply within 24 hours.
[email protected]

Terms and Conditions

Read the terms and conditions for full details on bonuses, withdrawals, and payments.

Get Started Now

At Xbijje, Register
and start playing

Create your account in just 3 minutes. Step into Xbijje's world of gaming with a welcome bonus waiting for you.

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