Xbijje's Privacy Policy —
Your Data, Our Responsibility

We collect various types of information when you register and use our services. In accordance with this privacy policy, all collected data is used solely to enhance your experience and ensure the security of the platform.

Directly Collected Information:

• Full name, date of birth, and national ID number
• Email Address and Phone Number
• Residential address and country
• Payment information (mobile banking number, bank account details)
• Documents uploaded for identity verification

Automatically Collected Information:

• IP Address and Device Type
• Browser type and operating system
• Platform access times and log data
• Gaming Activity and Transaction History
• Usage patterns collected through cookies and tracking technologies

Xbijje uses your information only for specific, legitimate purposes. Your data is never used beyond what is outlined in this privacy policy. The primary use cases are listed below:

• Account Management: To complete registration, login, and account verification.
• Payment Processing: To securely process deposit and withdrawal transactions.
• Fraud Prevention: To detect suspicious activity and maintain security.
• Legal Compliance: To fulfill KYC and AML requirements as mandated by the licensing authority.
• Service Improvement: To review user experience and continuously improve the platform.
• Contact: To send important updates, promotions, and support messages.
• Responsible Gaming: To detect unusual gaming behavior and provide appropriate assistance.

Xbijje never sells your personal information or shares it with third parties without your consent. However, limited data sharing may occur in the specific circumstances outlined below:

• Payment Service Providers: Necessary information is shared with authorized payment gateways to process transactions.
• Legal Obligations: Information may be disclosed upon a lawful request from government authorities or a court of law.
• Technology Partners: Approved technology service providers use limited data to operate the platform.
• Fraud Prevention Services: Your information is verified against approved screening services to ensure security.

All third-party partners are required to operate under strict confidentiality agreements. They may only use data for the specified purpose and are not permitted to disclose it elsewhere.

Xbijje uses cookies on its website and app. Cookies are small text files stored in your browser that help improve the functionality of the site.

Types of cookies we use:

• Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To remember your preferred language and settings.
• Analytics Cookies: To understand site usage patterns and improve our services.
• Marketing Cookies: To show relevant offers and promotions (based on your consent).

You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

Xbijje follows industry-leading technologies and processes to keep your data secure. Our security framework is multi-layered and regularly upgraded.

• SSL/TLS Encryption: All data transfers are protected with 256-bit encryption.
• Two-Factor Authentication (2FA): An additional layer of security can be added to your account.
• Firewall & DDoS Protection: Servers and user data are protected against cyber attacks.
• Security Audits: Regular third-party security assessments are conducted.
• Staff Training: All staff are trained in privacy and data protection.
• Access Control: Only authorized personnel have access to the necessary data.

Under Xbijje's privacy policy, you have several important rights regarding your own data. We respect these rights and are committed to helping you exercise them:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You can update or correct any inaccurate or outdated information.
• Right to Erasure: You can request deletion of your data under specific conditions.
• Right to Restrict Processing: You can restrict how your data is used in certain circumstances.
• Data Portability: You can request your data be provided in a readable, portable format.
• Right to Object: You can object to marketing communications or profiling.
• Withdrawal of Consent: You may withdraw your consent at any time.

To exercise any of these rights, please contact our support team. Requests are typically processed within 30 days.

Xbijje does not retain data longer than necessary. Different retention periods apply depending on the type of information:

Even after an account is closed, certain information may be retained for a defined period due to legal obligations. Once that period expires, the data is securely deleted or anonymized.

Xbijje strictly prohibits registration or participation by anyone under the age of 18. We do not knowingly collect any information from minors.

• Age verification is mandatory at the time of registration.
• Proof of age may be requested in cases where there is reasonable doubt.
• Any data inadvertently collected from a minor is deleted immediately.
• Parents can contact our support team regarding their child's account.

Xbijje reserves the right to update this privacy policy as needed. We will notify you of any significant changes.

• The date of any update will be displayed at the top of the page.
• A notice will be sent to your registered email address for any significant changes.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• We recommend always reading the latest version of our policy.

Contact us for any questions, concerns, or requests to exercise your rights regarding our Privacy Policy:

• Email: [email protected]
• Live Chat: Log in to the platform and speak directly with our support team.
• Response Time: We typically respond within 24–48 hours.